Don Wedd

    Household Salutation

    I am trying to update the Household Salutation field. I have many that are blank. When the Organization Name is in the form "Ada Brown Household" (firstname lastname "household"), and I edit the HouseHold Salutation field to add "Ada", the edit will not save - or is immediately overwritten. Is this due to Causeview functionality? 


    5 years ago

    Replies

    Karen Guanzon

    Training Manager

    Hi Don,

     

    It should allow you to change the household salutation. If it is not allowing you to, it may be best to submit a help ticket to our support team so that they can investigate.

     

    Thank you,

    Karen Guanzon

    5 years ago
    Answer